Hibaij's Core Principles

Responsible Gaming — Keep the Fun from Turning into Harm

Hibaij believes betting should be a form of entertainment — not a source of stress or financial hardship. We're committed to helping every member build healthy, responsible betting habits.

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Table of Contents
01. What Is Responsible Gambling

Responsible gaming means enjoying betting while staying in control. At hibaij, responsible gaming isn't just a rule — it's part of our culture. We want every visit to the platform to be a enjoyable one.

Betting or playing the lottery can be a form of entertainment — much like watching a film or playing a sport. But when it starts affecting other areas of your life — your family, work, or financial stability — that's when it becomes a problem.

hibaij's Commitment: We never encourage you to bet beyond your means. Our goal is a long-term relationship built on trust — not a one-time gain.

Responsible gambling rests on three core principles: Awareness (understanding your own habits), Control (setting and sticking to limits) and Support (seeking help when you need it). hibaij is here to support you on all three fronts.

02. How to Recognize When There's a Problem

People often don't realize when casual betting turns into a problem. Watch out for these signs:

Ask yourself:

1. Do you feel the urge to bet again to recover money you've lost?
Never Sometimes Often
2. Is betting causing tension in your relationships with family or friends?
Never Sometimes Often
3. Do you repeatedly end up spending more than your set budget?
Never Sometimes Often
4. Do you feel restless or anxious when you're not betting?
Never Sometimes Often
5. Are You Lying to Loved Ones to Hide Betting Costs?
Never Sometimes Often

Did you answer "Often" for two or more questions? This is a signal that it's time to start using responsible gaming tools. Keep reading below or contact our support team directly.

03. Set Your Limits — On Your Own Terms

Hibaij gives you several tools to stay in control of your betting activity. Using them isn't a sign of weakness — it's what smart, responsible members do.

Deposit Limit
Set a maximum deposit limit on a daily, weekly, or monthly basis.
Loss Limit
Betting will automatically stop once you've lost a set amount.
Session Limit
Set your own time limit for how long you play in a single session.
Betting Limits
Set a maximum amount for a single bet.
Cooling Off
Temporarily pause your account for a while — you can reactivate it yourself whenever you're ready.
Self-Exclusion
Suspend your account entirely for an extended break.

To set these limits, go to your account settings or contact our support team — they'll help you right away.

Keep in mind: Limit decreases take effect immediately. Limit increases, however, take effect after 24 hours — this is intentional, to prevent impulsive decisions.

04. Self-Exclusion — Taking a Break Takes Courage

If you feel like you need a complete break from betting for a while, self-exclusion is the right option for you. It's not a sign of weakness — it's a smart, caring choice.

How Self-Exclusion Works:

1
Contact Support
Email us at support@hibaij.app or tell us via live chat that you'd like to self-exclude.
2
Choose a Duration
Choose what works for you — 30 days, 6 months, 1 year, or permanently.
3
Effective Immediately
Your account will be locked immediately upon submission and all promotional communications will be stopped.
4
Return
Once the set period ends, you can reactivate your account — though a 7-day waiting period will apply.

For permanent exclusion: This cannot be undone. Think it through carefully before deciding, and feel free to speak with us if you need guidance.

05. Protecting Family & Loved Ones

A betting problem doesn't just affect one person — it can impact the whole family. hibaij takes this seriously. If you think someone close to you is struggling:

  • Speak openly — without anger or blame, and with compassion.
  • Let hibaij support know — we can assist with third-party intervention.
  • Encourage them to set limits on their account.
  • Consider seeking professional counselling.

Protection for Minors: hibaij strictly does not accept registrations from anyone under 18. Keep your password secure to prevent minors from accessing your device or account.

If you suspect a minor has been using your account, contact us immediately at support@hibaij.app. We'll investigate and take the necessary action.

06. Where to Get Help

Asking for help is one of the most courageous things a person can do. If you feel you're crossing the boundaries of responsible gaming, hibaij is here for you first:

Hibaij Support

Bengali-language support is available 24/7. Reach us via live chat or email.

support@hibaij.app
Mental Health Support

For mental health support in Bangladesh, reach out to Kaan Pete Roi or a local counsellor.

Seek Professional Help
Family Support

Talk openly with your family. The support of loved ones plays the biggest role in recovery.

Take Action Yourself

Set account limits, track your budget, and find ways to enjoy yourself beyond betting.

07. Frequently Asked Questions

No, it's not mandatory. However, hibaij strongly recommends that every member set at least one deposit or loss limit. This helps prevent unexpected overspending.

Your account balance remains safe during self-exclusion. Once you reactivate your account after the break, you'll be able to withdraw those funds.

Decreasing a limit (such as lowering your deposit limit) takes effect immediately. Increasing a limit takes effect after 24 hours. This policy is designed to protect you from decisions made in the heat of the moment.

It isn't possible to make changes to someone else's account directly. However, if you contact us at support@hibaij.app and explain the situation, we can offer guidance and encourage that member to take the appropriate steps.

Yes. As part of our responsible gambling policy, hibaij monitors for unusual or high-risk betting patterns. If any concerning activity is detected, we proactively reach out to that member to offer support.

How Hibaij Ensures Responsible Gambling

Every feature we offer is built to keep you protected

Real-Time Spend Tracking
Your dashboard always shows how much you've deposited, how much you've lost, and how long you've played. Transparency is the first condition of responsible gaming.
Smart Alert System
hibaij automatically alerts you when you've reached 80% of your set limit, giving you the chance to make an informed decision before you go over.
Age Verification System
Strict age verification during registration and the KYC process ensures that only individuals aged 18+ can access the platform.
Addiction Detection Algorithm
Our system detects unusual betting patterns and proactively reaches out to support those members.
Immediate Self-Exclusion
Lock your account with a single request. No complicated process — it takes effect immediately once submitted.
24/7 Bangla Support
Reach our support team in Bangla at any time. We're always here to help with any questions about responsible gaming.

Play for Fun, Stay Within Your Limits

Responsible gambling at hibaij means enjoying betting without fear or pressure. Register today, set your limits, and play with confidence.

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